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Frequently Asked Questions:

Q: What areas do you service?

A: Relentless Cooling & Heating services New Braunfels, TX and surrounding areas anywhere within a 30 mile radius of New Braunfels.

 

Q: Why do I need professional maintenance?

A: Your HVAC system is a major investment and its warranty is your primary safety net. Most manufacturers explicitly state that warranties are only valid if the system is regularly maintained by a licensed professional. Should a major component fail, records of regular maintenance done by a licensed professional may be required.

 

Q: How often should I change my air filter?

A: Most homes should change their air filter every 1-3 months. However, you may need to change it more often if:

● You have pets ● You have allergies ● You run your system frequently

Keeping your air filter clean helps your system run better and keeps your air healthier.

 

Q: Why is my HVAC system running but not cooling (heating) my home?

A: There could be several reasons such as thermostat issues, dirty coils, low refrigerant, or airflow problems. Some of these can be quick fixes, while others may require professional attention. If your system isn’t keeping you comfortable, it is best to have it checked by a professional to find the root cause and prevent further damage.